ServiceNow ITAM Specialist

1 day ago

Lucknow, Uttar Pradesh, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: ServiceNow ITAM Specialist
We are seeking a skilled professional to oversee the lifecycle management of our IT assets utilizing the ServiceNow platform. The ideal candidate will possess experience in implementing and maintaining ServiceNow's Hardware Asset Management (HAM) and Software Asset Management (SAM) modules, ensuring adherence to regulatory requirements, cost optimization, and efficient asset tracking.
Key Responsibilities:
  • Implement and maintain the ServiceNow HAM module for hardware asset management.
  • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
  • Establish workflows for asset requests, approvals, deployments, and returns.
  • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
  • Develop asset audit processes to ensure data accuracy and compliance.

Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Benefits:
  • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
  • Strong understanding of software licensing models (e.g., perpetual, subscription, SaaS).
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.

Preferred Certifications:
  • ServiceNow Certified Implementation Specialist – HAM or SAM.
  • ITIL Foundation Certification.
  • Certified Asset Management Professional (CAMP) or similar.

Are you up for this challenge?

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