
System Administrator
2 days ago
Job Title: ServiceNow Lead / Admin
- Location: Remote (India)
- Work Schedule: Full-time | Overlap: 4–5 hours PST (9:30 PM–2:30 AM IST)
With over 7 years of relevant experience, we are seeking a seasoned ServiceNow expert to manage our platform across modules including ITSM, HRSD, FSM, ITOM, and ITAM.
The role involves leading system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across HR, IT, and Facilities departments.
Key Responsibilities:
- Manage configurations, catalog items, flows, and SLAs.
- Lead Knowledge Transfer sessions, audits, and configuration governance.
- Drive automation, performance tracking, and cross-functional workflows.
- Ensure audit readiness and support compliance efforts.
- Coordinate with vendors and internal teams for roadmap planning.
Requirements:
- At least 7 years' experience with ServiceNow modules.
- Expertise in Flow Designer, scripting, ACLs, and integration.
- Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling.
Why Apply:
As a ServiceNow Lead and Admin, you will have the opportunity to work on a cutting-edge platform, collaborate with a talented team, and contribute to the growth and success of our organization.
How to Apply:
Interested candidates should submit their resumes and cover letters for consideration. We look forward to hearing from you
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