
Reliable Guest Services Professional
2 days ago
The Guest Relations Executive plays a vital role in ensuring that our guests have an exceptional experience during their stay.
Key Responsibilities:- Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.
- Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
- Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
- Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.
- Conduct inventory checks and maintain records.
- Assist in the procurement of monthly supplies.
- Support the service of food and beverages to ensure guest satisfaction.
Job Requirements:
- A minimum of 6 months of industrial training or relevant experience in hospitality.
- A pleasant personality and excellent verbal and written communication skills.
- Flexibility and enthusiasm for traveling across South and West India.
Benefits and Compensation:
- Competitive salary with additional benefits.
- Performance-linked incentives.
- Complimentary accommodation and meals provided by the company.
What We Offer:
- A dynamic work environment with opportunities for growth and development.
- A team-oriented culture that values collaboration and teamwork.
- The chance to make a meaningful impact on our guests' experiences.
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