Host Services Representative

5 hours ago

Mangalore, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Guest Relations Specialist Job Overview

We are seeking a skilled Guest Relations professional to play a key role in delivering exceptional client experiences.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle client interactions with professionalism and empathy.

  • Greet and welcome visitors, clients, and prospective buyers, ensuring a positive first impression.
  • Manage front desk operations including walk-in inquiries, calls, and appointment scheduling.
  • Assist sales and CRM teams by coordinating customer interactions.
  • Provide project-related information to visitors and guide them to the concerned department.
  • Coordinate with internal teams to ensure seamless client experiences.
  • Monitor and manage client feedback, queries, and escalate issues for quick resolution.

Required Skills & Qualifications:

  • Graduate degree in Hospitality, Business Administration, or related field.
  • Prior experience as a Guest Relations Executive / Front Office Executive / Customer Service Executive is an advantage.
  • Excellent knowledge of MS Office (Word, Excel, Outlook).
  • Ability to work effectively in a fast-paced environment with multiple priorities.

Benefits of the Role:

  • Opportunity to work with a dynamic team.
  • Professional growth and development opportunities.
  • A chance to make a positive impact on our clients' experiences.

What We Offer:

Our organization values its employees and provides a supportive work environment that fosters collaboration and innovation. We are committed to helping our staff grow and develop their careers, offering opportunities for professional growth and development.

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