Guest Experience Manager

About UsWe are a luxury glamping resort inspired by nature and the legacy of Sir George Everest.Role OverviewThe ideal candidate will be responsible for managing guest inquiries and reservation requests, driving sales, and promoting packages.Key Responsibilities:Manage guest interactions and booking processes to deliver seamless experiences.D drive revenue...

Reservations CoordinatorOur hospitality start-up is seeking an experienced reservations coordinator to manage our end-to-end reservations process and set the foundation for growth.Required Skills and QualificationsEducation: Degree or Diploma in Hotel ManagementExperience: 3+ years in reservations or front office in hospitalityStrong understanding of online...

Guest Relations SpecialistWe are seeking a highly skilled Guest Relations Specialist to join our team.This is a vital role where you will be responsible for interacting with our valued guests.Key Responsibilities:Engage with guests at the cafe to ensure exceptional customer service.Manage and respond to guest feedback in a timely and professional...

Guest Relations Executive Job DescriptionThe Guest Relations Executive plays a vital role in ensuring that our guests have an exceptional experience during their stay.Key Responsibilities:Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.Manage check-ins and check-outs efficiently, ensuring accurate...

Job DescriptionWe are seeking a seasoned professional to join our team in Guest Relations Management. As the successful candidate, you will be responsible for managing day-to-day operations and ensuring a seamless experience for VIPs and VVIPs across various terminals.Key ResponsibilitiesReview records, logs, reports, and emails of previous day operations to...

Job SummaryWe are seeking a dynamic and customer-focused reservation sales professional to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.Key Responsibilities:Manage room reservations, group bookings, and event inquiries via phone, email &...

Job SummaryWe are seeking a highly skilled Senior Operations Manager to lead our housekeeping operations and drive excellence in cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces.Key Responsibilities:Operational Excellence:Develop and implement robust cleanliness, maintenance, and amenity standards across...

Job OverviewOur organization is seeking an experienced and dynamic leader to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business objectives across our properties.Key Responsibilities:Strategic and Operational...

Hotel Night Auditor RoleThe primary objective of this position is to manage overnight front desk and accounting responsibilities. As the main point of contact for late-night guests, you will handle check-ins, check-outs, and guest inquiries in a friendly and welcoming manner.Key Responsibilities:Reconciling financial transactions, including room charges,...

Duties and Responsibilities:Lead all restaurant outlets ensuring service quality, menu innovation, and cost control; maintain guest satisfaction scores above 90%, keep food & beverage cost within budget, and achieve annual growth in average check value through upselling.Maximize banquet sales, oversee event planning, and ensure flawless execution; increase...