Credit Recovery Specialist

5 days ago


Kolkata, West Bengal, India Enlist Management Consultants Pvt Ltd Full time
Job Overview

At Enlist Management Consultants Pvt Ltd, we are seeking an experienced Credit Recovery Specialist to join our team. The ideal candidate will be responsible for managing a large volume of inbound and outbound calls in a timely manner.

About the Role

This is a full-time position offering a competitive salary range of ₹9,000.00 - ₹12,000.00 per month, along with attractive benefits such as cell phone reimbursement, health insurance, internet reimbursement, paid sick time, and provident fund.

Key Responsibilities

The successful candidate will have strong verbal communication skills, with the ability to articulate complex information over the phone. They will also possess excellent listening skills, with a focus on customer satisfaction.

Requirements and Qualifications

To be considered for this role, applicants must have:

  • DRA Certification (preferably) or relevant collection experience;
  • Freshers or call center experience up to 1 year with NO DRA certification may also apply;
  • Fluency in more than three languages will be an added advantage;
  • Candidates fluent in English or Bengali along with Hindi will have a preference;
  • Articulate & Strong Phone & Verbal communication skills;
  • Fair Knowledge of Banking Products;
  • Customer Focus and Adaptability to different personality types;
  • Ability to multi-task, set priorities and manage time efficiently;
  • Any 10th or Graduation qualification.
Benefits

We offer a comprehensive benefits package, including:

  • Cell phone reimbursement;
  • Health insurance;
  • Internet reimbursement;
  • Paid sick time;
  • Provident Fund;
  • Competitive salary range of ₹9,000.00 - ₹12,000.00 per month.


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