Business Process Management Specialist

4 days ago


Kolkata, West Bengal, India Genpact Full time
Job Summary

Genpact is seeking a skilled Business Process Management Specialist to join our team. In this role, you will be responsible for managing the entire order to cash process, from credit investigations to collections and financial analysis.

Key Responsibilities:

  • Conduct credit investigations and initiate collections from delinquent accounts.
  • Work with sales management to improve customer credit limits and mitigate risk.
  • Investigate and verify the financial status of prospective customers.
  • Develop and deploy standard methodologies for improving AR working capital and decreasing bad debt expense.
  • Establish credit limits and handle special credit arrangements.
  • Review collection reports and ensure compliance with credit and collection policies.

Requirements:

  • Bachelor's degree in accounting, finance, or business.
  • Relevant years of supervisory/management-level experience in credit and collections.
  • Strong financial analytical skills and problem-solving skills.
  • Ability to read and interpret credit reports, financial statements, and other financial information.


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