Business Improvement Specialist

4 days ago


Kolkata, West Bengal, India Teleminds Infotech Pvt Ltd Full time
Job Title: Business Improvement Specialist

Description:

At Teleminds Infotech Pvt Ltd, we are seeking a skilled Business Improvement Specialist to join our team. As a Business Improvement Specialist, you will be responsible for participating in the design of call monitoring formats and quality standards.

Main Responsibilities:

* Participate in the design of call monitoring formats and quality standards.

* Perform call monitoring and provide trend data to the site management team.

* Use quality monitoring data management system to compile and track the performance at team and individual level.

Requirements:

* Good knowledge in MS Excel (Pivot Table, Vlookup, hlookup, excel functions) is required.

* Excellent communication in English.

About Us:

We are a dynamic and innovative company that is committed to excellence. We believe in providing our employees with the opportunities they need to grow and develop in their careers.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about business improvement, please submit your application.

Contact Us: 9123847285

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