
Windows Desktop Optimization Specialist
5 hours ago
Our goal is to optimize IT operations and reduce costs by emphasizing automation, robotization, and application development. To achieve this objective, we are seeking a skilled Windows desktop engineer.
The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory management, Group Policy administration, and experience with SCCM, Intune, and Windows 11. Familiarity with ITIL processes and remote desktop tools is essential for efficient user support.
Key Responsibilities:
- Provide timely and effective L2 support for Windows desktop issues, ensuring minimal disruption.
- Administer and troubleshoot Active Directory, Group Policies, and basic network configurations.
- Deploy and manage systems using SCCM and Intune.
- Support the rollout and ongoing maintenance of Windows 11.
- Utilize remote desktop tools for user support.
- Adhere to ITIL best practices for incident, problem, and change management.
- Communicate effectively with end-users and escalate complex issues when necessary.
Required Skills:
- Strong knowledge of Windows desktop support and troubleshooting.
- Hands-on experience with Active Directory, Group Policy, SCCM, and Intune.
- Understanding of networking fundamentals and configurations.
- Familiarity with remote support tools and ITIL framework.
- Excellent problem-solving and communication abilities.
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Desktop Systems Specialist
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