Customer Relationship Manager

1 month ago


Bareilly, Uttar Pradesh, India Svasti Microfinance Full time

We are seeking a skilled Customer Relationship Manager to build and maintain strong relationships with key customers. The ideal candidate will have a proven track record of identifying opportunities to grow the customer base and delivering exceptional customer service.

Key Responsibilities:
  • Develop and execute strategies to build and maintain profitable relationships with key customers.
  • Oversee the relationship with customers handled by your team, ensuring seamless communication and timely issue resolution.
  • Identify opportunities to upsell and cross-sell products to existing customers, driving revenue growth and customer satisfaction.
  • Collaborate with internal stakeholders to plan and execute strategic initiatives that drive business growth.
  • Stay up-to-date on industry trends and competitor activity to inform business decisions and stay ahead of the competition.


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