Senior Technical Operations Specialist

3 weeks ago


Noida, Uttar Pradesh, India Aristocrat Technologies India PL Full time

About the Role

Aristocrat Technologies India P/L is seeking a highly skilled Senior Technical Operations Specialist to join our team. As a Shift Team Lead, you will be responsible for the local support operation of a shift team, ensuring 24x7 proactive monitoring and support of the live and staging infrastructure.

Key Responsibilities

  • Investigate and react to any live issues that occur.
  • Prepare and execute periodic releases both infrastructure and software.
  • Act as an escalation point for issues flagged through customer channels.
  • Partake in the design and improvement of processes and activities related to the role.
  • Handle service requests, incident problems, and change requests in line with ITIL v4 best practice.

Requirements

  • Proven experience in a technical support / Shift Team Lead operational role.
  • All-round, with broad scope technology knowledge, specifically Linux.
  • Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical stakeholders.
  • A working knowledge of monitoring tools, both event management and metrics.
  • Good problem-solving method and approach.
  • Evidence of accountability and ownership when managing incidents.
  • Ability to analyse logs and troubleshoot issues.
  • Excellent attention to detail and organisational skills.

What We're Looking For

A Bachelor's Degree in Computer Science, Engineering, or a related field, or its equivalent.



  • Noida, Uttar Pradesh, India Qlik Full time

    About the RoleJob Title: Senior Technical Solutions SpecialistLocation: Delhi, IndiaWe are looking for a highly skilled Senior Technical Solutions Specialist to join our Presales team in Delhi, India. As a Senior Technical Solutions Specialist, you will be responsible for demonstrating ownership of technical relationships and sales cycles, technically...


  • Noida, Uttar Pradesh, India R1 RCM Full time

    Role Summary:We are seeking a highly skilled Senior Technical Specialist to join our team at R1 RCM. As a Senior Technical Specialist, you will be responsible for managing access and identity management operations within our organization. You will work closely with our IT team to ensure seamless access to our applications and systems.Key...


  • Noida, Uttar Pradesh, India Conduent Business Services Full time

    Job Summary:We are seeking a highly skilled Senior IT Operations Specialist to join our team at Conduent Business Services. As a key member of our IT operations team, you will be responsible for providing exceptional support to our customers and ensuring the smooth operation of our production environment.Key Responsibilities:Provide level 1 IT service desk...


  • Noida, Uttar Pradesh, India Copeland Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Documentation Specialist to join our team. In this role, you will be responsible for creating and maintaining high-quality technical documentation for our software products.


  • Noida, Uttar Pradesh, India NTT DATA Full time

    About the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Job Summary:The successful candidate will provide Level 2 technical guidance and support to customers through phone, email, and chat channels. This role involves troubleshooting and resolving reported problems,...


  • Noida, Uttar Pradesh, India Genpact Full time

    At Genpact, we are seeking a skilled Senior IT Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production environment.Key ResponsibilitiesIncident Management: Act as the primary point of contact for production incidents, ensuring prompt resolution and minimal...


  • Noida, Uttar Pradesh, India Talent Nexa Consulting Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Acquisition Specialist to join our team at Talent Nexa Consulting. This is a full-time position requiring 1 to 3 years of experience in technical recruiting. The ideal candidate will be responsible for sourcing, screening, and interviewing candidates for various technical roles.The Technical Talent...


  • Noida, Uttar Pradesh, India ScaleupAlly Full time

    Job DescriptionWe are seeking a highly skilled Senior Financial Operations Specialist to join our team at ScaleupAlly. This is an excellent opportunity for an experienced accounting and finance professional to leverage their expertise in financial management and operations to drive business growth.About the RoleThe successful candidate will be responsible...


  • Noida, Uttar Pradesh, India Clearwater Analytics Full time

    Job Summary:The IT Support Specialist at Clearwater Analytics plays a pivotal role in ensuring seamless technical operations within the organization. This position is responsible for providing top-notch support services to employees, tackling a wide range of technical challenges and issues related to desktop, laptop, or network services. With a focus on...


  • Noida, Uttar Pradesh, India Fiserv Full time

    Job SummaryWe are seeking a highly skilled Technical Operations Specialist to join our team. In this role, you will be responsible for analyzing current system setups and verifying them on new systems based on client discussions.About the RoleThis is a full-time position with career growth opportunities and a competitive benefits package. You will work...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistWe are seeking a Senior Desktop Engineering Specialist to support our EPM Desktop Engineering SCCM/Intune operations. The ideal candidate will have 5+ years of relevant experience and a strong understanding of deployment of security patches, applications, and settings using SCCM Configuration Manager.Key...


  • Noida, Uttar Pradesh, India Fiserv Full time

    At Fiserv, we're looking for a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you'll be responsible for analyzing current system setup data and verifying it on new systems based on discussions with clients. This is a full-time position with career growth opportunities and a competitive benefits...


  • Noida, Uttar Pradesh, India R1 RCM Full time

    Job Summary:We are seeking a highly skilled Senior Technical Specialist to join our team at R1 RCM. As a key member of our Identity and Access Management (IAM) team, you will be responsible for ensuring the secure and efficient management of access to our systems and applications.Key Responsibilities:Manage access request fulfillment operations and tickets...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Job DescriptionReq ID: 300693NTT DATA is a trusted global innovator of business and technology services striving to hire exceptional, innovative, and passionate individuals who want to grow with the company. If you want to be part of an inclusive, adaptable, and forward-thinking organization, you may find this opportunity suitable.Currently, we are seeking a...


  • Noida, Uttar Pradesh, India Aristocrat Technologies India PL Full time

    Job Title: Senior Technical Operations EngineerAt Aristocrat Technologies India P/L, we are seeking a highly skilled and experienced Senior Technical Operations Engineer to join our NOC team. As a key member of our shift team, you will be responsible for the local support operation of our online gaming platform, ensuring its optimal performance and...


  • Noida, Uttar Pradesh, India Ameriprise Financial Full time

    Job Summary:As a Technical Operations Support Specialist at Ameriprise India LLP, you will play a vital role in ensuring the smooth operation of our Distributed systems. Your primary responsibility will be to provide end-to-end production support, identifying and resolving incidents promptly to minimize business impact. You will work closely with the...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Job Title: Senior Desktop Engineering SpecialistReq ID: 301078We are seeking a Senior Desktop Engineering Specialist to join our team at NTT DATA Services. This role is responsible for supporting EPM Desktop Engineering SCCM/Intune operations.The ideal candidate will have 5+ years of relevant experience or equivalent combination of education and work...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Key Responsibilities:As a Senior Oracle Apps Technical Specialist at Fujitsu, you will be responsible for providing technical expertise on Oracle Applications, with a focus on OAF and MSCA. You will also be expected to have knowledge of the SCM module, Finance module, SQL, PLSQL, Oracle Reports, Oracle Forms, Workflow, and AOL.Requirements:Extensive...


  • Noida, Uttar Pradesh, India Cadence Design Systems, Inc. Full time

    Cadence Design Systems, Inc. is a leading provider of electronic design automation (EDA) solutions. We are seeking an experienced Senior Technical Documentation Specialist to join our team.Job SummaryWe are looking for a skilled technical writer to create high-quality documentation for our software products. The ideal candidate will have strong technical and...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Key Responsibilities:As a Senior Oracle Apps Technical Specialist at Fujitsu, you will be responsible for providing technical expertise on Oracle Apps, with a focus on OAF and MSCA. You will also be expected to have knowledge of SCM, Finance, SQL, PLSQL, Oracle Reports, Oracle Forms, Workflow, AOL, and other related technologies.Requirements:Extensive...