Senior Technical Specialist
2 weeks ago
Role Summary:
We are seeking a highly skilled Senior Technical Specialist to join our team at R1 RCM. As a Senior Technical Specialist, you will be responsible for managing access and identity management operations within our organization. You will work closely with our IT team to ensure seamless access to our applications and systems.
Key Responsibilities:
- Manage onboarding and offboarding processes for employees, including access provisioning and deprovisioning.
- Administer access to our in-house applications, including account creation, modification, and deactivation.
- Provision accounts in our enterprise directory services (Active Directory) and perform tasks in O365 user provisioning.
- Perform basic administration of MS Azure Active Directory and manage multi-factor authentication (MFA) tasks.
- Generate status reports, dashboards, and quality metrics to ensure optimal performance.
- Interact with clients, vendors, and other business functions to provide exceptional support.
Requirements:
- Strong understanding of Identity and Access Management (IAM) concepts.
- Analytical and troubleshooting skills with experience in creating and analyzing Excel data for UAA tasks.
- Proficiency in Word, Excel, and PowerPoint software.
- Basic knowledge of SQL and database query processing.
- Experience with role-based access controls and MFA administration.
- Excellent communication and presentation skills.
Preferred Skills:
- Powershell scripting knowledge.
- ITIL, Agile, SQL, MS Active Directory, and Healthcare IT certifications.
Education:
- Bachelor's degree in Computer Science, Information Technology, or related field.
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