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19 hours ago
We are looking for an experienced ServiceNow developer to support a large-scale transformation project focusing on designing and implementing order management and delivery processes in ServiceNow.
Key Responsibilities:- Develop enhancements and review existing designs identified during UAT phases.
- Implement ServiceNow OM and CSM modules, including simple and complex order capture and orchestration, integrations with SPM & CSM processes, third-party tool integrations via APIs and Integration Hub.
- Collaborate with the ServiceNow Architect and technical leads to ensure best practices in design and development.
- Translate user stories into ServiceNow features with minimal customization.
- Contribute to prototyping and solution design leveraging native ServiceNow capabilities.
- 6+ years of hands-on ServiceNow development experience, including 3+ years with Order Management (OM).
- Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, Flow Designer, ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM, Portal management and customization, API integrations with third-party tools.
- Experience in designing and prototyping solutions, knowledge of sales and ordering processes (SPM knowledge is a plus).
- Excellent communication skills, able to explain complex topics to non-technical audiences.
- Strong problem-solving and analytical skills.
- Ability to learn quickly and adapt to project needs.
- Proactive and collaborative mindset, with a strong team spirit.
- Bachelor's or Master's degree in Computer Science, Engineering, Ergonomics, or a related field.
Additional requirements include a technical assessment as part of the selection process. This is a long-term contract opportunity with potential for growth in large-scale ServiceNow programs.
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