Training Manager

10 hours ago

Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 15,00,000

About a dynamic and fast-growing QSR brand

Role Overview:

Our mission is to build strong, capable teams that deliver consistent excellence in customer service and operations.

Key Responsibilities:
  • Develop and deliver impactful training programs for front-line and management staff across multiple stores.
  • Create engaging training content (manuals, videos, SOP guides, assessments).
  • Ensure consistency in training delivery across cities.
  • Conduct onboarding programs for new hires.
  • Train employees on operational SOPs, hygiene, and upselling strategies.
  • Evaluate training effectiveness and track employee performance improvements.
  • Partner with operations leadership to identify skill gaps and address them through targeted training modules.
Requirements:
  • Mandatory: A minimum of 5 years of training experience in the QSR industry.
  • Excellent spoken and written English communication skills.
  • Proven ability to create training content (documents, presentations, digital material).
  • Experience conducting multi-city training sessions.
  • Strong interpersonal and presentation skills.
  • Ability to motivate, coach, and build confidence in team members at all levels.

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