Global Client Support Specialist

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 7,00,000 - ₹ 11,00,000
International Customer Service Representative Job

We are seeking a highly motivated and detail-oriented individual to handle our international customer support operations.

Key Responsibilities:

  • Communicate with international customers via email, chat, and phone in English.
  • Resolve customer queries related to products, services, and orders with accuracy and efficiency.
  • Develop and maintain positive relationships with customers through active listening and empathetic responses.
  • Update customer records and interactions in CRM systems accurately and timely.
  • Collaborate with internal teams to resolve customer issues effectively.
  • Monitor customer feedback and report recurring issues to management for process improvement.
  • Meet performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
  • Ensure compliance with international communication protocols, data privacy regulations, and company policies.

Requirements:

  • Bachelor's degree in any discipline.
  • Excellent written and spoken English communication skills.
  • Prior experience in customer service, preferably in an international BPO or shared service environment.
  • Good computer skills, including MS Office and CRM software.
  • Ability to work in a fast-paced environment and handle stressful situations calmly and professionally.
  • Strong problem-solving skills and attention to detail.

What We Offer:

As a valued member of our team, you will receive comprehensive training and ongoing support to ensure your success. You will also have the opportunity to grow and develop your skills in a dynamic and supportive environment.

  • Global Patent Filing and Prosecution Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeePatent Full time ₹ 8,00,000 - ₹ 12,00,000

    Global Patent Filing and Prosecution SpecialistElevate your career by joining our innovative team of professionals who deliver cutting-edge solutions to clients worldwide. With a presence in over 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to...

  • Senior Client Support Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeServicer Full time ₹ 9,00,000 - ₹ 12,00,000

    Key ResponsibilitiesServing as a primary point of contact for client needs and inquiries is crucial. Ensuring seamless communication and clarity in understanding client objectives is vital.Coordinate with clients to comprehend their requirements.Support the team in fostering positive relationships with clients.Assist in crafting briefing notes,...

  • IT Support Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Our organization provides comprehensive and scalable training services to cater to evolving client needs.We deliver over 75,000 days of training annually in 18 languages with more than 50,000 classroom training days and 20,000 hours of web-based training localized to 25 languages.As a technical specialist, you will be responsible for providing timely...

  • Global Travel Consultant

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeTravelExperience Full time ₹ 6,00,000 - ₹ 12,00,000

    Travel Experience Specialist Job Summary    We are seeking a skilled Travel Experience Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients.Key Responsibilities:Design bespoke travel packages that cater to client preferences and...

  • SAP APO Support Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeAPO Full time ₹ 15,00,000 - ₹ 25,00,000

    About SAP APO Specialist Role:The role involves providing level 2/level 3 support for SAP APO modules (DP, SNP, PP/DS, gATP) and collaborating with business users to resolve incidents and requests within service level agreements.Key Responsibilities include ensuring smooth demand/supply planning, production scheduling, and order promising processes. The...

  • Global Benefits Implementation Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeBenefits Full time ₹ 18,00,000 - ₹ 24,20,000

    We are seeking a highly skilled professional to lead the configuration, implementation and optimization of our Global Benefits modules.Key Responsibilities:Lead the implementation and configuration of our Global Benefits across large organizations.Collaborate with clients to understand their global benefits needs and design tailored solutions.Configure...

  • Client Partnership Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeBusiness Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Client Partnership SpecialistWe are seeking a highly skilled Client Partnership Specialist to join our team. This role plays a crucial part in our growth strategy, and we are looking for individuals who can make a significant impact in the MSME ecosystem.The ideal candidate will be responsible for managing relationships with key partners,...

  • Global Data Protection Lawyer

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeLegalPrivacy Full time ₹ 24,00,000 - ₹ 40,00,000

    Job Title: Legal Privacy SpecialistJob DescriptionWe are seeking a seasoned Legal Privacy Specialist to support our global operations. As a key member of our team, you will provide strategic legal guidance on privacy and data protection matters.The Legal Privacy Specialist will serve as the primary point of contact for general data protection, privacy, and...

  • Global Expansion Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeManager Full time ₹ 17,01,000 - ₹ 21,55,000

    Localization Project ManagerWe are seeking a highly organized and detail-oriented professional to support global expansion initiatives.

  • Computer System Support Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeOperator Full time ₹ 40,00,000 - ₹ 80,00,000

    Computer Support Specialist">We are a leading provider of beauty and skin care solutions, seeking a skilled Computer Support Specialist to join our team. This is an exciting opportunity for the right candidate to work with a dynamic organization that values innovation and customer satisfaction.Job Summary:As a Computer Support Specialist, you will be...