Strategic Policy Director

4 days ago

Bengaluru, Karnataka, India beBeeManagement Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

Senior Policy Lead

About the Role

The Senior Policy Lead is responsible for overseeing the day-to-day supervision of a group of team members, including work and attendance monitoring in accordance with organization policy and applicable legal requirements.

The successful candidate will be responsible for imparting effective coaching to team members, enabling consistent high-performance delivery monthly.

  • Identify performance-related issues, develop an action plan for improvement, and implement corrective action
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations
  • Communicate expectations to employees and provide timely updates
  • Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities
  • Stay current on internal work processes, policies, and procedures. Attend required manager development training
  • Exercise independent judgment and discretion in the performance of the said main function to implement management policies
  • Support and manage the program together with other Team Leaders and Managers
  • Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements
  • Manage team members on a regular basis and write and deliver performance appraisal
Required Skills & Qualifications

To succeed in this role, you will need:

  • Graduation in a related field with one to three years of relevant experience preferred
  • Highly motivated individuals with skills to develop and coach team members to achieve performance expectations
  • Ability to work well under pressure and follow through on items to completion
  • Strong communication skills, both written and verbal
  • Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables
  • Ability to mentor, coach, and provide direction to team members
  • Willingness to work in a flexible schedule
About Us

We are a dynamic organization that values excellence and innovation. We offer a collaborative work environment and opportunities for growth and development.

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