Program Director

13 hours ago


Coimbatore, Tamil Nadu, India beBeeTeamManagement Full time ₹ 18,00,000 - ₹ 30,00,000
Job Title

As a Team Manager, you will be responsible for overseeing the development and implementation of operational strategies to enhance customer satisfaction rates.

You will lead cross-functional teams in developing and implementing training programs to improve team quality and productivity.

Key responsibilities include:

  • Managing multiple projects simultaneously while prioritizing tasks effectively.
  • Developing process improvements to increase efficiency.
  • Leading continuous improvement culture through lean projects.

People Management: As a leader, you will be responsible for guiding a team of 50-60 associates. This includes:

  • Driving process improvements across skills.
  • Mentoring and acting as a resource to new managers.
  • Coordinating and evaluating team performance.

Other key qualifications include:

  • Bachelor's Degree; MBA is highly desired.
  • 10+ years of supervisory experience.
  • Advanced computer skills using various programs highly desired.

The ideal candidate will possess strong interpersonal and data manipulation skills, along with exceptional adaptability and passion for delivering positive customer experiences.



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