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Office Service Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeCoordinator Full time ₹ 6,00,000 - ₹ 12,00,000

Job Overview

The Operations Coordinator is a critical role that ensures the efficient operation of our office services. Key responsibilities include maintaining a well-organized workspace, training and supervising staff, scheduling shifts, and providing exceptional customer service.

Responsibilities:

  • Ensure the front desk is tidy and equipped with necessary supplies.
  • Train, supervise, and support office staff, including receptionists, security guards, and call centre agents.
  • Schedule shifts to meet business requirements.
  • Provide timely and accurate customer service.
  • Handle complaints and specific customers' requests.
  • Troubleshoot emergencies.
  • Monitor stock levels and order office supplies.
  • Ensure proper mail distribution.
  • Maintain updated records of office expenses and costs.
  • Ensure compliance with company policies and security protocols.

Requirements and Skills:

  • Hands-on experience with office equipment (e.g., printers and fax machines).
  • Thorough knowledge of customer service, office administration, and basic accounting procedures.
  • Proficiency in English (oral and written).
  • Solid knowledge of MS Office, particularly Excel and Word.
  • Excellent communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Problem-solving skills.
  • High School diploma; additional certification is a plus.

Key Qualifications:

  • Effective time management and organizational skills.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Basic computer skills and proficiency in MS Office applications.
  • Ability to maintain confidentiality and handle sensitive information.