
Leading Technical Customer Support Expert
20 hours ago
We are seeking a highly skilled and experienced technical customer support specialist to fill this key position.
Key Responsibilities:- Provide exceptional technical support to customers via various communication channels.
- Analyze customer issues, provide solutions, or escalate as necessary to ensure timely resolution.
- Collaborate with internal stakeholders to resolve customer issues efficiently.
- Develop and implement processes to enhance customer satisfaction and streamline issue resolution.
- Maintain accurate records of customer interactions and issue resolutions.
- 5+ years of experience in SaaS technical support or similar roles.
- Intermediate understanding of technical systems, APIs, and SQL.
- Experience working with support ticketing systems like Jira Service Desk.
- Familiarity with customer operations, project configuration, or finance operations in a SaaS or B2B environment.
- Strong analytical skills with intermediate to advanced proficiency in Excel.
- Excellent written and verbal communication skills.
- Ability to work cross-functionally and across time zones.
- Reporting and project configuration experience.
- Customer operations or project-focused roles experience.
Disclaimer: This job description is subject to change based on business needs.
-
Technical Support Expert
4 days ago
Kota, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support ProfessionalThis role is perfect for individuals who enjoy working with technical issues and are skilled in communication, typing, and problem-solving.The job involves providing technical support to customers, troubleshooting complex issues, and resolving them efficiently. To excel in this position, you will need excellent verbal and...
-
Expert Technical Support Specialist
4 days ago
Kota, Rajasthan, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000Job DescriptionWe are seeking a seasoned expert to assume responsibility for delivering technical support services and ensuring timely resolution of customer issues.You will be accountable for handling complex customer issues and driving them to closure in an efficient manner.As a technical specialist, you will serve as the go-to expert for product upgrades...
-
Support Expert
24 hours ago
Kota, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Job Opportunity: Technical Support SpecialistThe role of a Technical Support Specialist is crucial in providing top-notch assistance to customers, ensuring that their technical issues are resolved efficiently and effectively.Responsibilities:Respond to customer inquiries and provide expert technical assistance.Diagnose and troubleshoot hardware and software...
-
Expert Technical Support Specialist
7 days ago
Kota, Rajasthan, India beBeeService Full time US$ 60,000 - US$ 85,000Senior Service Technician Job DescriptionWe are seeking a highly skilled and experienced Senior Service Technician to join our team. As a key member of our IT department, you will be responsible for providing advanced technical support and troubleshooting services to our staff.In this role, you will work closely with our IT leadership and other technical...
-
Technical Expert
4 days ago
Kota, Rajasthan, India beBeeInformationTechnology Full time ₹ 60,00,000 - ₹ 80,00,000Job Title: Technical ExpertThis is a full-time remote opportunity for an individual to assume the role of Technical Expert.The Technical Expert will be responsible for providing technical support, troubleshooting issues, managing desktop computers, and offering help desk support.The position involves daily monitoring and resolving IT-related problems,...
-
Expert Technical Support Specialist
1 week ago
Kota, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000Job OverviewWe are seeking an experienced Support Engineer to join our team.In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about a software platform.A successful candidate will be committed to providing amazing customer...
-
Senior Technical Lead
2 days ago
Kota, Rajasthan, India beBeeTechnicalManager Full time ₹ 1,80,00,000 - ₹ 2,00,00,000Job OverviewThis is a challenging and rewarding role that requires strong technical expertise and leadership skills.10+ years of experience in Avaya Aura with 5+ years in design and implementation rolesExpert level skills in Avaya SBC, System Manager, Session Manager, and Communication ManagerSound knowledge of SIP messagingA Bachelor's degree or equivalent...
-
Kota, Rajasthan, India beBeeSiemensOpcenter Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job Opportunity: Siemens Opcenter ExpertWe are seeking a highly skilled expert in Siemens Opcenter MES, APS, Quality Management, and RD&L modules to lead the design, integration, and optimization of our manufacturing and PLM landscape.The ideal candidate will have deep expertise in Siemens Opcenter solutions with proven experience integrating Opcenter with...
-
Oracle Technical Support Specialist
1 day ago
Kota, Rajasthan, India beBeeExpertise Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Oracle Technical SupportAbout the RoleWe are seeking a seasoned Oracle EBS R12 professional to fill this key position.Main ResponsibilitiesProvide expert technical support for Oracle EBS R12 across various Supply Chain and Manufacturing modules.Troubleshoot and resolve production issues across Oracle EBS layers with ease.Manage issue resolutions...
-
Expert Technical Support Specialist
7 days ago
Kota, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Technical Support ProfessionalWe are seeking a passionate and driven technical support specialist to provide remote technical assistance related to our product suite.Key Responsibilities:Resolve technical issues for customers and partners worldwide.Document and troubleshoot problems using available tools, resources, and documentation. Engage...