Strategic Business Development Lead

6 days ago

Gurgaon, Haryana, India beBeeLeadership Full time ₹ 17,28,000 - ₹ 2,59,20,000

Job Title:

Deputy General Manager / Assistant General Manager

 

Job Description:

We are seeking an experienced and strategic leader to oversee F&A sales initiatives, build client relationships, and drive revenue across our expanding portfolio.

  • Develop and execute annual, half-yearly, quarterly, and monthly sales plans to meet business objectives.
  • Formulate account acquisition strategies for new opportunities to expand our customer base.
  • Track outsourcing opportunities through organic lead generation, targeted campaigns, and peer networking to identify potential clients.
  • Build and maintain strong, long-lasting customer relationships through effective communication and service delivery.
  • Responsible for new business development, negotiations, and commercial contracts in line with proposed growth targets.
  • Guide the solutioning team in researching the customer's current situation, challenges, and areas of improvement, finding solutions, designing solutions, and reviewing solutions for final presentation to clients.
  • Map accounts to have a ready reckoner of process owners, influencers, gatekeepers, decision makers, etc.

Team Management:

  • Guide the Sales team in proposal/presentation preparation, review proposals/presentations from customer challenge and solution offered perspectives.
  • Responsible for identifying improvement opportunities, defining and justifying projects, negotiating resources, launching project teams, managing team activities, training, coaching, and mentoring.
  • Execute development and roll-out of domain training programs internally in partnership with the F&A team to build competency.

Process Efficiency & Expectations:

  • Review reports on the status of contracts indicating status about financial situations and provide guidance and recommendations for improvements, working closely with the BD Head to assess against targets.
  • Manage management dashboards/progress of new and existing projects to ensure timely completion.
  • Improve domain-specific process efficiency and effectiveness to enhance productivity and reduce costs.

Retention & Renewals:

  • Has complete responsibility for keeping track of contract tenures and terms.
  • Will be responsible for renewal and retention of contracts in coordination with LOB heads.
  • Managing client expectations for operational excellence.
  • Engagement/C-SAT.
  • Regional ownership for Growth Operations.
  • Team development and performance.
  • E-SAT.
  • Minimal attrition.
  • Rewnewal Contracts - On time as per the contract tenure.
  • Retention of clients - Maintain Continuity by constantly receiving feedback and acting upon by meeting expectations or managing expectations.

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