Insurance Knowledge Expert
3 days ago
Insurance SME Role
Fulfilling this role at Aionion Investment Service private service, you will be responsible for:
Key Responsibilities:
- Develop and maintain in-depth process and product knowledge of insurance products.
- Maintain awareness of industry developments to offer solutions and suggestions for process and product improvement to management.
- Facilitate on-the-job training for new joiners on all insurance-related products and processes.
- Design a best-in-class customer support and engagement journey for insurance products.
- Liaise with stakeholders and partners for efficient customer inquiry resolution.
- Manage customer complaints through defined timelines and maintain quality of complaint closure.
- Stay updated on regulatory requirements and changes in the insurance industry.
About Us
Aionion Investment Service private service is a leading provider of Insurance solutions.
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