Conflict Resolution Specialist

7 days ago


Rajkot, Gujarat, India beBeeGrievance Full time ₹ 9,00,000 - ₹ 12,00,000
About this Role

We are seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care. A Grievance Executive is expected to demonstrate exceptional interpersonal and conflict resolution skills, ability to maintain confidentiality, and provide high-quality support to our employees.

Key Responsibilities:
  • Manage all formal grievances and complaints in an efficient and timely manner
  • Conduct thorough investigations through interviews, data collection, and documentation
  • Mediate between parties to reach fair and effective resolutions
  • Evaluate compliance with internal policies and applicable labor laws
  • Provide guidance on grievance handling procedures to employees and management
  • Identify patterns and suggest process or policy improvements
Requirements
  • Bachelor's degree in Human Resources, Law, Psychology, Business Administration, or a related field
  • 1–2 years of experience in grievance handling, employee relations, or a similar role
  • Strong conflict resolution and investigative skills
  • Ability to remain objective and unbiased in sensitive situations
  • High levels of discretion, confidentiality, and professionalism
  • Excellent written and verbal communication skills
What We Offer

A collaborative and employee-focused workplace culture in a forward-thinking organization.



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