
Strategic Customer Outcomes Specialist
2 weeks ago
We're seeking a high-agency problem solver to drive customer outcomes, build reusable playbooks, and influence product development.
- Drive customer success by delivering value to our top accounts.
- Build scalable playbooks that drive adoption and renewals.
- Influence product roadmap through real customer insights.
Our team provides an opportunity for growth, autonomy, and impact. You'll work directly with founders, product, and engineering to:
- Run onboarding and ongoing success for our top enterprise accounts.
- Solve problems fast, anticipating customer needs.
- Partner with Sales/Marketing for expansion plays.
To thrive in this role, you'll need:
- ~3 years of experience in customer delivery, consulting, or operations.
- Proven ability to stay calm under pressure and adapt to ambiguity.
- Think like an owner: proactive, scrappy, and hands-on.
You'll be part of a team that's building the future of work. If you're passionate about customer success and want to make a meaningful impact, this is the role for you.
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Strategic Personalization Specialist
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Delivering Exceptional Customer Experiences
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Strategic Planning Associate
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Senior Financial Analyst
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Technical Customer Success Manager
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Strategic Content Creator
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Digital Transformation Specialist
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