Senior Banking Operations Manager

1 week ago

Gandhinagar Vadodara, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a Senior Banking Operations Manager to set and achieve high performance targets for Current Accounts & Saving Accounts (CASA) and third-party products. You will be responsible for leading a team, driving business through various channels, and providing high-quality service to customers.

Roles & Responsibilities:

  • Sales Leadership: Set and achieve high performance targets for Current Accounts & Saving Accounts (CASA) and third-party products like Insurance and Mutual Funds, leveraging your team and a network of Customer Service Points.
  • Customer Acquisition: Drive sales growth by acquiring high-value customers, including high-net-worth individuals, government departments, and trusts.
  • Service & Operations: Deliver exceptional customer service to all customers who interact with the branch, ensuring their needs are met.
  • Lead Generation: Generate and pass on leads for cross-sell products such as Gold, Two-Wheeler, Car, and Home Loans through the entire branch team.
  • Compliance & Regulation: Ensure 100% compliance with all policies, processes, and regulatory matters set by the RBI and other statutory bodies.
  • Team Management: Recruit, onboard, mentor, review, train, develop, and retain branch staff.
  • Reporting & Productivity: Prepare management information systems (MIS) reports, and take necessary corrective and preventive actions. Manage the overall productivity and morale of the branch team members.

Required Skills and Qualifications:

  • Proven experience in a managerial role within a bank or financial institution.
  • Strong leadership skills to motivate and manage a diverse team.
  • Expertise in achieving sales targets for CASA and third-party products.
  • Ability to generate and pass on leads for various cross-sell products.
  • Deep knowledge of regulatory and compliance standards set by the RBI.
  • Excellent recruitment, training, and staff development skills.

Benefits:

  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.

Others:

  • A Bachelor's degree in Finance, Business Administration, or a related field, or equivalent experience.

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