BPO Operations Manager

4 weeks ago


Jaipur, Rajasthan, India Snaphunt Full time

The Opportunity

We are seeking a highly skilled and motivated BPO Executive to join our team at Snaphunt. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.

Key Responsibilities

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Update and maintain the CRM system to ensure accurate and up-to-date customer information.
  • Provide effective and reasonable solutions to customers and clients.
  • Evaluate all relevant data to handle inquiries and resolve issues.
  • Manage administration, communicate, and coordinate with internal departments.

Requirements

To be successful in this role, you will need:

  • Good English communication skills.
  • Open availability for 2 shifts: AUS Shift - 5am-2pm ; UK Shift - 2PM-11PM.
  • Monday to Friday (Sat. Sun. fixed off).
  • Fresher or experience up to 1 year.
  • Experience in dealing with the public.
  • Graduate or Under Graduate.
  • Good computer skills.

Perks and Benefits

We offer a competitive salary range of 12k-20k in-hand (depending on the interview round and previous experience + Incentives (Performance based)).

Additionally, you will receive:

  • PF/ESIC.
  • Leave Encashment.
  • 5 days working.
  • Fixed shift timing.
  • One way cab facility (for specified locations).

About Us

Our client is an IT enterprise having ITES and call center as its primary area of business. We provide next-gen tech solutions to help businesses drive profitable growth.



  • Jaipur, Rajasthan, India Snaphunt Full time

    The OfferCompetitive Salary & BenefitsOpportunity to grow with a leading IT enterpriseThe JobThe BPO Executive will be responsible for delivering exceptional customer service and support to clients through various communication channels.Key Responsibilities:International Outbound calling processUpdate and maintain the CRM systemProvide effective solutions to...


  • Jaipur, Rajasthan, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled BPO Executive to join our team at Snaphunt. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.Key ResponsibilitiesHandling inquiries and resolving issues in a fast-paced environmentProviding effective and...


  • Jaipur, Rajasthan, India Finderbro Full time

    Urgent Hiring for Customer Service OpportunitiesFinderbro is seeking highly motivated and customer-focused individuals to join our BPO team as Customer Service Representatives.We are looking for talented individuals who can provide excellent customer service and support to our clients.Key Responsibilities:Handle customer inquiries and provide timely and...


  • Jaipur, Rajasthan, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled BPO Executive to join our team at Snaphunt. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.Key ResponsibilitiesHandling inquiries and resolving issues in a fast-paced environment.Providing effective and...


  • Jaipur, Rajasthan, India Finderbro Full time

    Job Title: Customer Experience Specialist - International BPOFinderbro is seeking a highly skilled and customer-focused professional to join our International BPO team as a Customer Experience Specialist. In this role, you will be responsible for managing customer relationships, resolving complaints, and providing exceptional service to our global...


  • Jaipur, Rajasthan, India Snaphunt Full time

    Job OverviewThe BPO Executive is a key role within our organization, responsible for delivering exceptional customer service and support to clients through various communication channels.This role involves handling inquiries, resolving issues, and ensuring a high level of customer satisfaction in a fast-paced environment.ResponsibilitiesInternational...

  • BPO Executive

    4 weeks ago


    Jaipur, Rajasthan, India Snaphunt Full time

    The OpportunityWe are seeking a highly motivated and customer-focused BPO Executive to join our team. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.The RoleResponsibilities include:Handling inquiries and resolving issues in a fast-paced environmentProviding...

  • Operations Manager

    2 weeks ago


    Jaipur, Rajasthan, India RACE PLACEMENTS, JAIPUR Full time

    **Job Overview**RACE PLACEMENTS, a leading placement consultancy, seeks an experienced Operations Executive to manage day-to-day operations, ensuring smooth business processes and efficient workflow.**Key Responsibilities**Oversee and manage the company's day-to-day operationsEnsure smooth business processes and efficient workflowCoordinate and communicate...


  • Jaipur, Rajasthan, India Destino Infotech Pvt Ltd Full time

    As a key member of our team at Destino Infotech Pvt Ltd, the Floor Operations Manager plays a crucial role in ensuring the smooth operation of our floor.Key Responsibilities:Training and Qualification: Ensure that all employees are adequately trained and fully qualified to perform job duties.Inventory Management: Monitor the inventory levels of all...

  • BPO Team Member

    3 weeks ago


    Jaipur, Rajasthan, India The Vills Group Full time

    Job OverviewWe are seeking a skilled BPO Executive to become a valued member of The Vills Group team in Jaipur, Rajasthan, India. This is a full-time position suitable for Fresher with less than 1 year of experience. As a BPO Executive, you will be responsible for delivering exceptional customer service and handling various tasks related to data entry,...

  • BPO Professional

    2 weeks ago


    Jaipur, Rajasthan, India The Vills Group Full time

    Job OverviewWe are seeking a highly skilled BPO Professional to provide exceptional customer service and handle various tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.Key ResponsibilitiesProvide excellent customer service to clients...

  • BPO Team Member

    2 weeks ago


    Jaipur, Rajasthan, India The Vills Group Full time

    Job OverviewWe are seeking a highly skilled BPO Executive to provide exceptional customer service and handle a variety of tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.Key ResponsibilitiesProvide top-notch customer service to clients...


  • Jaipur, Rajasthan, India Destino Infotech Pvt Ltd Full time

    📆 Key Responsibilities:Develop and implement training programs to ensure employees are adequately skilled to perform job duties.Monitor inventory levels of materials, tools, and equipment, and maintain a well-stocked workspace.Collaborate with the operations manager to recruit, hire, and train new employees as needed. Foster a positive work environment...


  • Jaipur, Rajasthan, India Career Uplifters Placement Services Full time

    As a seasoned professional with a strong background in inbound voice processes, you will be responsible for leading a high-performing customer service team at Career Uplifters Placement Services.Key Responsibilities:Coach and manage teams to meet performance targets.Ensure adherence to SLAs and manage shrinkage/attrition rates.Analyze data to drive business...

  • Team Leader

    2 weeks ago


    Jaipur, Rajasthan, India Career Uplifters Placement Services Full time

    Key Responsibilities: Responsible for leading a team of customer service representatives, ensuring they meet performance targets by providing coaching and management.Requirements: 2-5 years of experience in inbound voice process in BPO, 1-2 years in a customer service team handling capacity. Good communication and interpersonal skills, knowledge of the...


  • Jaipur, Rajasthan, India RDS Staffing Services Full time

    Job RequirementsMust hold a degree and have at least 6 months of experience in International BPOFluent English communication skills are essentialKey ResponsibilitiesCollaborate with the team to achieve global business objectivesMaintain excellent English verbal communication skillsRDS Staffing Services seeks a highly skilled professional to join our team in...

  • Operations Manager

    4 weeks ago


    Jaipur, Rajasthan, India ATSPL - Delhi Full time

    Job Title: Operations ManagerAmazon Operations is seeking a highly skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for leading the development and implementation of operational strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Develop and implement operational strategies...


  • Jaipur, Rajasthan, India RDS Staffing Services Full time

    Job DescriptionRDS Staffing Services is seeking a highly skilled and experienced professional to fill the role of International Process in our organization.Key Responsibilities:Graduate with a minimum of 6 months' experience in International BPOExcellent English verbal communication skills requiredImmediate joiners onlyFluency in English is...

  • Operations Manager

    3 weeks ago


    Jaipur, Rajasthan, India RACE PLACEMENTS, JAIPUR Full time

    Company OverviewRACE PLACEMENTS is a leading placement consultancy with a rich history dating back to 1991. The company has been instrumental in selecting teams and branches for various multinational companies. With an extensive database of over 800,000 professionals, RACE PLACEMENTS focuses on long-term career growth for individuals.Job OverviewWe are...

  • IT Operations Manager

    4 weeks ago


    Jaipur, Rajasthan, India Truelancer Full time

    Job Title: ITOM DeveloperExperience: 5+ YearsJob Description:We are seeking a highly skilled and motivated ITOM Developer with over 5 years of experience to join our dynamic team at Truelancer. In this role, you will be responsible for implementing and maintaining IT Operations Management (ITOM) solutions, enhancing service visibility, and automating...