BPO Operations Specialist

3 weeks ago


Jaipur, Rajasthan, India Snaphunt Full time

The Opportunity

We are seeking a highly skilled BPO Executive to join our team at Snaphunt. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.

Key Responsibilities

  • Handling inquiries and resolving issues in a fast-paced environment
  • Providing effective and reasonable solutions to customers and clients
  • Managing administration, communicating, and coordinating with internal departments
  • International outbound calling process
  • Updating and maintaining the CRM system

Requirements

  • Good English communication skills
  • Open availability for 2 shifts: AUS Shift - 5am-2pm, UK Shift - 2PM-11PM
  • Monday to Friday (Sat. Sun. fixed off)
  • Fresher or experience up to 1 year
  • Experience in dealing with the public
  • Graduate or Under Graduate
  • Good computer skills

Perks and Benefits

  • Salary range - 12k-20k inhand (depending on the interview round and previous experience + Incentives (Performance based)
  • PF/ESIC
  • Leave Encashment
  • 5 days working
  • Fixed shift timing
  • One way cab facility (for specified locations)


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