BPO Operations Specialist
3 weeks ago
The Opportunity
We are seeking a highly skilled BPO Executive to join our team at Snaphunt. As a BPO Executive, you will be responsible for providing exceptional customer service and support to clients through various communication channels.
Key Responsibilities
- Handling inquiries and resolving issues in a fast-paced environment
- Providing effective and reasonable solutions to customers and clients
- Managing administration, communicating, and coordinating with internal departments
- International outbound calling process
- Updating and maintaining the CRM system
Requirements
- Good English communication skills
- Open availability for 2 shifts: AUS Shift - 5am-2pm, UK Shift - 2PM-11PM
- Monday to Friday (Sat. Sun. fixed off)
- Fresher or experience up to 1 year
- Experience in dealing with the public
- Graduate or Under Graduate
- Good computer skills
Perks and Benefits
- Salary range - 12k-20k inhand (depending on the interview round and previous experience + Incentives (Performance based)
- PF/ESIC
- Leave Encashment
- 5 days working
- Fixed shift timing
- One way cab facility (for specified locations)
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