BPO Team Member

3 weeks ago


Jaipur, Rajasthan, India The Vills Group Full time

Job Overview

We are seeking a skilled BPO Executive to become a valued member of The Vills Group team in Jaipur, Rajasthan, India. This is a full-time position suitable for Fresher with less than 1 year of experience. As a BPO Executive, you will be responsible for delivering exceptional customer service and handling various tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.

Key Responsibilities

  • Provide top-notch customer service to clients and customers
  • Handle inbound and outbound calls in a professional and courteous manner
  • Resolve customer inquiries and complaints effectively
  • Perform data entry and maintain accurate records
  • Assist with problem-solving and find solutions to customer issues
  • Manage multiple tasks and prioritize work effectively
  • Collaborate with team members to achieve targets and goals
  • Follow company policies and procedures
  • Maintain confidentiality of customer information

Requirements

  • Excellent communication skills, both verbal and written
  • Customer service-oriented with a positive attitude
  • Strong problem-solving abilities
  • Good time management and ability to meet deadlines
  • Attention to detail and accuracy
  • Ability to multitask and handle pressure
  • Proficient in data entry and computer skills
  • Team player with excellent interpersonal skills

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