BPO Team Member
2 weeks ago
BPO Executive - Urgent Hiring
We are seeking a highly skilled BPO executive to join our team at Finderbro. The ideal candidate will have excellent verbal and written communication skills in English and strong problem-solving and decision-making abilities.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently
- Identify customer needs and provide appropriate solutions
- Maintain a high level of customer satisfaction through excellent customer service
- Resolve customer complaints and escalate issues when necessary
Requirements:
- 1 to 3 years of experience as a BPO Executive or in a similar customer service role
- Excellent verbal and written communication skills in English
- Strong problem-solving and decision-making abilities
- Ability to handle multiple tasks and prioritize work
- Good computer skills and proficiency in MS Office
Benefits:
- 18k CTC for fresher
- 20k CTC for experienced
- Flexible working hours
- Opportunity to work in a dynamic and fast-paced environment
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