Client Services Associate

4 days ago

Kolkata Delhi Mumbai, India beBeeRelationship Full time US$ 60,000 - US$ 1,20,000
Customer Liaison Professional\

Key Responsibilities:

  • Develop and maintain strong, long-term relationships with clients.
  • Understand client needs and offer tailored solutions that meet their objectives.
  • Provide prompt answers to questions and efficiently resolve any issues that may arise.
  • Suggest products or services that align with the client's goals and priorities.
  • Meet established sales or service targets set by the organization.
  • Maintain accurate and up-to-date records of client information.
  • Collaborate with various teams to ensure seamless service delivery.

Requirements:

  • Experience in customer-facing roles, sales, or relationship management is essential.
  • Excellent communication and listening skills are necessary for success in this position.
  • The ability to think critically and handle pressure is also required.
  • A basic understanding of the industry and products is expected.
  • A bachelor's degree is preferred but not always a requirement.

Soft Skills:

  • A professional demeanor and friendly behavior are essential for building trust with clients.
  • Effective time management and organizational skills are necessary for meeting deadlines and delivering results.
  • Confidence and a positive attitude are critical for driving success in this role.
  • A customer-focused mindset is vital for prioritizing client needs and delivering exceptional service.

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