
Client Service Associate
16 hours ago
**Job Title**:
- **Client Service Associate**
**Location
- Mumbai**
**Role Description**
The role is a part of client service team (I&S) in Pune branch. Key responsibilities include (i) servicing key tier 1 relationships in cash mgmt and trade finance (ii) cross sell cash products (iii) managing critical transactions for clients and providing regulatory guidance (iv) completing service reviews periodically and maintain client satisfaction index.
**What we’ll offer you**
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
**Your key responsibilities**
**Your skills and experience**
- Client management skills
- Excellent communication skill
- Team player, Good analytical skills
- Knowledge of New Cash mgmt. and trade finance products
- Well-versed with a good knowledge of banking Regulations related to Current Accounts and FEMA Current Account /Capital Account guidelines
- High standard of client delivery
**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
**About us and our teams**
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
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