Client Servicing Associate

3 weeks ago

Mumbai, India Kelp Full time

Role:
Client Servicing Associate (0–2 years)

Location:
Andheri East, Mumbai (Work from Office)

Company Description

Kelp is a FinTech solution that uniquely combines its in-house predictive technology with 360° private company data—paid, public and proprietary—to support alternative investment from idea to investment through exit. The Kelp platform is an end-to-end product comprising three core modules: Deal Identification, Deal Management and Value Creation. Fully modular, Kelp augments organisational intelligence and automates routine tasks to liberate bandwidth and enable consistent, high-quality decision making. Kelp's prescriptive decision engine brings the power of transformed data to an investment professional's fingertips, makes relevant institutional learnings readily available and actionable, and intelligently structures and automates workflows for effectiveness and continuous learning. Kelp was founded in 2022 and has offices in London, Singapore and Mumbai.

What You'll Do:

  • Support clients in their journey with our fintech products.
  • Act as the first point of contact for B2B client servicing needs.
  • Understand client requirements and coordinate with internal teams.
  • Build strong relationships and ensure client satisfaction.
  • Contribute to improving processes and client experience.

What We are Looking For:

  • Education:
    MBA / Engineering graduates (Tier 2 or Tier 3 colleges).
  • Experience:
    0–2 years (preferably in client servicing, B2B roles).
  • Skills:
  • Excellent communication and interpersonal skills.
  • Problem-solving mindset and ability to work with teams.
  • Strong organizational skills and eagerness to learn.

Why Join Us:

  • Opportunity to work in a
    fintech startup environment
    with rapid growth.
  • Exposure to
    private equity and financial services
    .
  • Flat hierarchy, high ownership, and learning-driven culture.

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