Call Center Customer Support Specialist

Job Title: Call Center Head Location:Trivandrum Job Summary: We are looking for a dynamic and experienced Call Center Head to manage and oversee our customer support operations. The ideal candidate should have a strong background in international call center processes, specifically US or UK campaigns. Candidates with RSA (Remote Support Agent) or RAC (Remote...

As a customer support specialist, you will play a vital role in delivering exceptional service to our clients. Your primary responsibility will be to handle customer queries via calls, emails, or chat with professionalism and empathy.Taking ownership of queries from initiation to resolution is crucial in this position. You will need to ensure proper...

Job Title: Contact Center Solution SpecialistAbout the Role:We are seeking a skilled Contact Center Solution Specialist to join our team. In this role, you will be responsible for designing and implementing contact center solutions that meet our customers' needs.Key Responsibilities:Design and Engineering Functions: Establish standards and blueprints with...

A call centre executive or a Telesales Executive generates sales by contacting potential and existing customers over the phone, understanding their needs, and persuading them to purchase products or servicesJob Type: Full-timePay: ₹10, ₹15,000.00 per monthWork Location: In person

We are seeking a highly skilled International Support Professional to join our team.Key Responsibilities:Evaluate customer needs and develop effective solutions to meet their expectations.Analyze complex problems, escalate when necessary, and maintain high-quality standards.Efficiently handle international customer calls, achieving exceptional call quality...

Customer Support ExpertWe are seeking a highly skilled and dynamic individual to join our team as a Customer Support Expert. As a key member of our customer success department, you will be responsible for delivering top-tier support to our customers, handling sales calls, and troubleshooting ISP and networking queries.This role operates on a 6-day-a-week...

Job Description">We are seeking an experienced and highly skilled professional to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch customer support by resolving customer inquiries and issues in a timely and efficient manner.The ideal candidate will have excellent communication skills, a strong...

Job Overview:This role involves providing exceptional customer service and resolving inquiries, requests, and complaints via phone calls.Key Responsibilities:Assess and resolve customer inquiries, ensuring issues are resolved at the first point of contact.Utilize sound judgment to make decisions within established procedures for each service request,...

Job Title: Cisco Network Engineer**Job Description**Cisco UCCE and CUCM Engineers are responsible for designing, implementing, and supporting contact center solutions. They develop IVR self-service scripts, integrate Nuance TTS/STT functionality, and configure Cisco Cube.**Required Skills and Qualifications*** Minimum 5 years of experience with Cisco UCCE,...

Job Title: Customer Support SpecialistWe are seeking a highly motivated and detail-oriented individual to fill the role of Candidate Support Intern. This full-time internship opportunity will involve managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.This...