Customer Service Representative

1 week ago

Noida, Uttar Pradesh, India beBeeAccountability Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: AR Callers

An AR Caller plays a pivotal role in managing day-to-day activities of Denials Processing/Claims follow-up/Customer Service. Key responsibilities include reviewing emails for updates, calling insurance carriers, documenting notes in software and spreadsheets, and taking necessary actions.

Responsibility Areas:
  1. Review emails for any updates.
  2. Call Insurance carrier document the notes in software and spreadsheet and take appropriate action.
  3. Identify issues and escalate the same to the immediate supervisor.
  4. Update Production logs.
Desired Profile:
  1. Understand client requirements and project specifications.
  2. Meet productivity targets within stipulated time frames.
  3. E nsure deliverables adhere to quality standards.
  4. Follow up on pending claims.
  5. Prepare and maintain status reports.
  6. Willingness to work night shifts.

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