Customer Service Representative

11 hours ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,95,000 - ₹ 4,00,000
Job Description

We are seeking a Customer Service Representative to join our team. As a key member of our customer-facing group, you will be responsible for handling inbound calls and chats from customers, providing timely and effective support to resolve their queries and issues.

Key Responsibilities:

  • Respond to customer inquiries via phone and chat in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and efficient way.
  • Process customer orders and ensure accurate completion.
  • Participate in continuous training sessions to improve customer service skills.
Required Skills and Qualifications

To succeed in this role, you should have the following qualifications:

  • Educational Qualification: Any Graduate (Result awaited can apply)
  • Freshers with graduation can apply
  • Excellent written and verbal communication skills in English
  • Ability to work in night shifts and rotational week offs
  • Candidate should be comfortable with relocation to Noida
Benefits

We offer a competitive salary package, including:

  • Salary: 2.95 LPA - 4.0 LPA
  • Medicare Benefits
  • Both side cab facilities
  • Medical Insurance
  • Life Insurance
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including opportunities for growth and development, a supportive work environment, and a competitive compensation package.

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