Customer Service Representative

7 days ago


Noida, Uttar Pradesh, India beBeeCustomer Full time

Job Title: Customer Service Representative

 

Job Description:

We are seeking an International Customer Service Representative to join our team. This role requires handling inbound calls from global customers, addressing queries and resolving issues efficiently.

The ideal candidate will have excellent communication skills in English, a calm demeanor, and the ability to solve problems in stressful situations.

Responsibilities include responding to customer questions, staying professional when dealing with upset or frustrated customers, completing necessary reports, and escalating calls when needed.

Ongoing training will be provided to enhance your skills and help you succeed in this fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries and resolve any issues they may have.
  • Stay calm and professional, even when dealing with upset or frustrated customers.
  • Complete necessary reports and escalate calls when needed.



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