Senior Branch Operations Manager

1 day ago

Anand, Gujarat, India beBeeBranch Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

As the Head of Operations, you will play a pivotal role in leading and managing branch activities, ensuring effective execution of corporate gifting solutions.

Key Responsibilities:
  • Strategic Growth:
    • Develop and implement strategies to achieve sales targets and revenue goals.
    • Identify and pursue new business opportunities, partnerships, and clients within the designated region.
    • Monitor market trends and competitor activities to adapt branch offerings and strategies accordingly.
  • Client Engagement:
    • Establish and maintain strong relationships with existing clients, ensuring their satisfaction with our products and services.
    • Address client inquiries, concerns, and feedback promptly and professionally.
    • Collaborate with clients to understand their unique gifting needs and propose tailored solutions.
  • Team Leadership:
    • Lead, mentor, and supervise a team of sales, customer service, and administrative staff.
    • Provide guidance, training, and performance evaluations to enhance team efficiency and productivity.
    • Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.
  • Operational Excellence:
    • Oversee day-to-day operations, including order processing, inventory management, and quality control.
    • Ensure timely delivery of gifting solutions while maintaining high standards of product quality.
    • Monitor and analyze key performance indicators to identify areas for operational improvement.
  • Marketing Initiatives:
    • Collaborate with the marketing department to plan and execute promotional campaigns and events.
    • Participate in trade shows, exhibitions, and industry events to enhance branch visibility and network with potential clients.
  • Financial Management:
    • Develop and manage branch finances, ensuring efficient resource allocation and cost control.
    • Monitor financial performance and prepare regular reports for senior management.
  • Compliance and Reporting:
    • Ensure compliance with company policies, procedures, and industry regulations.
    • Prepare accurate and timely reports on branch activities, sales performance, and market trends.

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