Technical ServiceNow Agent Workspace Designer

4 days ago


Bengaluru, Karnataka, India Techila global services Full time
Job Description

We are seeking a skilled Technical ServiceNow Agent Workspace Designer to join our team at Techila Global Services.

About the Role:

  • Design and implement intuitive, efficient layouts, dashboards, and UI components within ServiceNow's Agent Workspace to meet business needs.
  • Experience with Virtual Agent design and implementation within Agent Workspace is required.
  • Strong expertise in ServiceNow platform administration and development, including scripting, configuration, and integration.
  • Familiarity with ServiceNow's ITSM processes (Incident, Problem, Change, Request, etc.) is essential.

Requirements:

  • Proven experience as a ServiceNow Developer.
  • Knowledge of ServiceNow's HR Service Delivery, Customer Service Management, or Field Service Management modules.
  • Solid knowledge of ServiceNow JavaScript API, business rules, client scripts, UI actions, UI policies, and Flow Designer.
  • Experience with ServiceNow's REST APIs, SOAP, and third-party tools within the ServiceNow environment.

Benefits:

  • A competitive salary range of $90,000 - $120,000 per year, depending on location and experience.
  • The opportunity to work with a global team and contribute to cutting-edge projects.
  • Ongoing training and professional development opportunities.

About Us:

Techila Global Services is a leading provider of technical services, dedicated to delivering innovative solutions to clients worldwide.



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