Technical Support Representative: Ignite Your Career with TTEC

4 weeks ago


Mumbai, Maharashtra, India TTEC Full time

Be the catalyst for exceptional customer experiences at TTEC. As a Technical Support Representative, you will be part of an award-winning team that brings humanity to business.

Our Mumbai, Maharashtra site offers an exciting opportunity to work onsite and make a meaningful impact on our customers' lives. If you're passionate about technology and helping others, this role is perfect for you.

You will work to resolve customer technical requests or issues via chat services, including chat, text, email, social media, direct messaging, and other nonverbal platforms. Whether it's providing quick answers, consulting on products with empathy, or resolving issues with a smile, you'll be the difference between an average and exceptional customer experience.

During your typical day, you will:

  • Stay up-to-date with the latest technology products and help customers navigate them.
  • Answer incoming communications from customers promptly and efficiently.
  • Connect and resolve issues with customers using written communication only.

To succeed in this role, you will need:

  • At least 1 year of technical support and troubleshooting experience.
  • Excellent written communication skills, including grammar and spelling.
  • Strong computer experience.

We offer an amazing scope for performance bonus opportunities, supportive career development, and a global team of curious lifelong learners guided by our company values. Our benefits package includes PTO, tuition reimbursement, health and wellness incentives, and more. Relocation assistance is available for residents of other parts of India, and we have a competitive base wage starting plus performance bonus opportunities. Join us in our commitment to ensuring you have the skills and support to succeed in your role throughout your career. You'll report to Team Lead and contribute to the success of the customer experience and the overall success of the team.



  • Mumbai, Maharashtra, India TTEC Full time

    We're looking for a talented and passionate individual to join our team as a Chat Technical Support Representative in Mumbai, Maharashtra. As part of TTEC's award-winning employment experience, you'll be the spark that brightens days and ignites your career.As a key member of our team, you'll be responsible for resolving customer technical requests or issues...


  • Mumbai, Maharashtra, India TTEC Full time

    Job OverviewWe are seeking a highly motivated and empathetic Customer Service Representative to join our team at TTEC in Mumbai. As a representative, you will be responsible for providing exceptional customer experiences through various communication channels.Salary and BenefitsThe estimated monthly salary range for this role is between ₹30,000 to...


  • Mumbai, Maharashtra, India TTEC Full time

    Unlock Your Career Potential">We are seeking a skilled Customer Experience Specialist to join our team in Mumbai, India. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the Role:You will be responsible for handling incoming customer communications,...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    As an Ignition Automation Specialist at Capgemini Engineering, you will play a crucial role in designing and implementing efficient SCADA/HMI systems for real-time monitoring and control of plant floor operations.Key ResponsibilitiesClient Requirement Analysis: Collaborate closely with clients to gather business and technical requirements for Ignition...


  • Mumbai, Maharashtra, India TTEC Full time

    We are seeking a seasoned Client Service Manager to lead our team in delivering exceptional customer experiences for a leading healthcare client. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence.About the Role:Manage a high-performing team of...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    Job OverviewAt Capgemini Engineering, we are seeking an experienced Ignition Systems Architect to join our team. In this role, you will be responsible for designing, implementing, and supporting Ignition SCADA/HMI systems in a manufacturing environment.About the RoleThe successful candidate will have 7+ years of experience with SCADA/HMI systems, including a...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    About the RoleCapgemini Engineering is seeking an experienced Ignition Systems Engineer to join our team. As an Ignition SME, you will be responsible for implementing, optimizing, and supporting Ignition SCADA/HMI systems within a manufacturing environment.Key ResponsibilitiesDesign and architect scalable and robust data acquisition, visualization, and...


  • Mumbai, Maharashtra, India Capgemini Full time

    Company OverviewCapgemini is a global leader in consulting and digital transformation. We help organizations to simplify and modernize their business, leveraging our industry knowledge, people skills and global delivery capabilities.Salary: The estimated salary for this role is between $80,000 and $110,000 per year, depending on location and experience.Job...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    Job Title: Ignition Systems ArchitectCompany Overview:Capgemini Engineering is a leading engineering and technology services company that helps clients achieve technological innovation and excellence.Salary:We offer an estimated annual salary of $120,000 for this role, based on industry standards and location.Job Description:The Ignition Systems Architect...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    At Capgemini Engineering, we are seeking an experienced Industrial Automation Expert to join our team in developing and implementing cutting-edge Ignition SCADA/HMI systems. This role is perfect for someone who has a strong background in industrial automation and a passion for delivering high-quality solutions.We offer a highly competitive salary of $95,000...


  • Mumbai, Maharashtra, India Aditi Tracking Support Private Limited Full time

    Job Description:We are seeking an experienced Sales Development Representative to join our team at Aditi Tracking Support Private Limited. As a key member of our sales team, you will play a vital role in driving revenue growth by promoting and selling our products or services over the phone.You will be responsible for developing and maintaining relationships...


  • Mumbai, Maharashtra, India The Education Match Full time

    About the RoleThe Education Match is seeking a highly skilled Career Guidance Professional to represent our brand at prominent malls across Mumbai. As the face of our platform, you will engage directly with parents, providing them with insights about The Education Match and answering queries related to career counselling.Key ResponsibilitiesStation at The...


  • Mumbai, Maharashtra, India Talent Corner Full time

    About Talent CornerTalent Corner is a leading organization in the field of career development, committed to providing innovative solutions for individuals and businesses alike.We are seeking a highly skilled Career Development Specialist to join our team. This is an exciting opportunity for a motivated and results-driven individual to contribute to the...


  • Mumbai, Maharashtra, India iXceed Solutions Full time

    About the RoleiXceed Solutions seeks a seasoned Full Stack Developer to lead our technical design and development efforts. This is an exceptional opportunity to elevate your career in a fast-paced, dynamic environment.As a key member of our team, you will be responsible for creating detailed technical documentation and program specifications for junior...


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd. This role offers an exciting opportunity for freshers with less than one year of experience in a similar position to develop their technical skills and provide top-notch support to end-users.Job ResponsibilitiesProvide Excellent Customer...


  • Mumbai, Maharashtra, India Capgemini Engineering Full time

    Job DescriptionWe are seeking an Industrial Automation Expert to join our team at Capgemini Engineering.About the JobThis role involves working closely with clients to understand their business and technical requirements for Ignition SCADA/HMI projects.Duties and ResponsibilitiesConfigure, deploy, and optimize Ignition SCADA/HMI systems for real-time...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Are you a tech-savvy individual looking to kickstart your career in customer support?Tata Consultancy Services (TCS), a global leader in the technology arena, is seeking a highly motivated Service Desk Analyst to join our team.About TCSWe are a pioneer in feeding the fire of young Techies like you. Our company culture emphasizes innovation, teamwork, and...


  • Navi Mumbai, Maharashtra, India Equinox Full time

    About Us: Equinox is a dynamic and fast-paced company that values its customers. We are currently seeking an experienced Technical Support Specialist to join our team.Salary: $40,000 - $60,000 per annum, based on experience.Job Description:Key Responsibilities:Respond promptly and accurately to customer inquiries, providing solutions to their technical...


  • Mumbai, Maharashtra, India Twixor Full time

    We are seeking a highly skilled Technical Support Operations Expert to join our team at Twixor. This role will involve providing exceptional technical support to our growing customer base.As a Technical Support Operations Expert, you will be responsible for handling technical queries and resolving issues in a timely and professional manner. You will utilize...


  • Mumbai, Maharashtra, India N Consulting Ltd Full time

    N Consulting Ltd is seeking a skilled Support Analyst to join our Wholesale Production Services team. This role involves providing top-notch support to various businesses, including Sales, Investment Banking, Research, and Securitized Products & ABS.This position requires a strong background in application support, with the ability to handle batch support,...