IT ServiceNow Technical Consultant

8 hours ago


Palakkad, Kerala, India beBeeServiceNow Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Job Title - IT Service Delivery Specialist

Job Type - On-Site

Location - Riyadh, Saudi Arabia

Years of Experience - 6-12 Years

Job Overview:

We seek a seasoned IT ServiceNow Technical Consultant to join our team in Riyadh. As a technical consultant, you will be responsible for designing and implementing ServiceNow solutions to enhance IT service management capabilities within our organization.

Key Responsibilities:

  • Design and Development: Design, develop, and configure ServiceNow applications, modules, and workflows to meet business needs.
  • Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge Management.
  • Integration: Integrate ServiceNow with external systems using REST/SOAP APIs and other tools.
  • Technical Support: Provide technical assistance and troubleshooting for ServiceNow-related issues.
  • Documentation: Create and maintain technical documentation for ServiceNow configurations.
  • Process Improvement: Analyze information from ITSM tools and suggest recommendations for process improvements.

Benefits:

  • Opportunity to work on cutting-edge ServiceNow projects.
  • Collaborative team environment.
  • Potential for career growth and development.

Requirements:

  • 6-12 years of experience in IT ServiceNow.
  • Proven track record of designing and implementing ServiceNow solutions.
  • Strong understanding of IT service management concepts.


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