Telesales Representative
2 weeks ago
About Us: Retail Jeweller India is the heartbeat of India's jewellery industry. We have been setting the gold standard for industry insights and trends since 2004. Our influential publications and high-profile events continue to shape the future of jewellery retail across India and the Middle East.
Job Summary: As a Telesales Representative, you will be responsible for generating sales over the phone by reaching out to potential customers and promoting our company's products and services.
Key Responsibilities:
- Make outbound calls to potential customers to introduce our products and services
- Handle inbound calls from customers interested in purchasing or inquiring about our products and services
- Follow up on leads generated through marketing campaigns, referrals, or previous interactions
- Meet or exceed monthly sales targets
- Follow up with customers post-sale to ensure satisfaction and offer additional services or products when appropriate
- Build and maintain positive relationships with clients to encourage repeat business
- Address customer complaints and issues effectively
- Collect feedback from customers to enhance their satisfaction
We offer a fixed salary plus monthly incentives based on the number of sales achieved per month. The ideal candidate should have at least 2 years of relevant proven experience in telesales, strong phone handling and verbal communication skills, and a focus on achieving sales targets.
Skills Required: sales, outbound marketing, cold calling, B2B
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