Sales Representative

2 weeks ago


Mumbai, Maharashtra, India SODEL SOFTWARE SOLUTIONS PRIVATE LIMITED Full time
Telesales Representative Job Description

We are seeking a skilled Telesales Representative to contribute to the growth of our company through effective sales and customer engagement.

This role requires excellent communication and interpersonal skills, as well as the ability to learn about products and services to describe and explain them to prospects.

The ideal candidate will have proven experience in telesales or a related field, with a strong track record of meeting sales quotas. They will also be proficient in relevant computer programs and telephone systems.

  • Key Responsibilities:
  • Contact potential or existing customers to inform them about products or services using scripted approaches
  • Answer questions about products or the company to provide clear and accurate information
  • Ask questions to understand customer requirements and close sales effectively
  • Direct prospects to the field sales team when necessary
  • Enter and update customer information in the database accurately
  • Process orders in a timely and accurate manner
  • Handle grievances to maintain the company's reputation
  • Exceed sales quotas and facilitate future sales opportunities
  • Keep records of calls and sales, noting valuable information for future reference

Requirements:

  • Proven experience as a telesales representative or in a related sales/customer service role
  • Proven track record of successfully meeting sales quotas, preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services to describe and explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

About Us: SODEL SOFTWARE SOLUTIONS PRIVATE LIMITED is a dynamic company seeking a talented Telesales Representative to join our team.

Why Join Us: As a Telesales Representative at SODEL SOFTWARE SOLUTIONS PRIVATE LIMITED, you will have the opportunity to grow your skills and contribute to the success of our company.


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