
Senior Technical Network Support Specialist
3 days ago
You will work with valued customers to address complex post-sales concerns. As a critical thinker, you can understand and resolve technical issues through effective communication.
Key Responsibilities- Provide technical support to customers and partners
- Handle escalations from front line and Tier 2 teams
- Configure, troubleshoot, and provide best practices to customers
- Manage support cases for timely resolution and follow-ups
- Isolate faults and perform root cause analysis
- Publish technical documentation and review training materials
- Work with engineering on filling bugs and feature requests
- Lead case swarming and training sessions
- More than 5 years of customer-facing experience
- Expertise in Remote Access VPN solutions and network security protocols
- Experience working with Firewall Central Management Systems and multi-factor authentication
- Strong knowledge of Security services and ability to debug complex networks
- Excellent written and verbal English communication skills
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Network Support Specialist
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Technical Support Specialist
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Tiruppur, Tamil Nadu, India beBeeSupport Full time ₹ 9,87,654 - ₹ 12,34,567Job Title:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience with vendor applications, excellent communication skills, and a strong analytical mindset.
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Technical IT Specialist
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Technical Support Specialist
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Tiruppur, Tamil Nadu, India beBeeTechnical Full time US$ 40,000 - US$ 65,000We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional IT support services to users.Key Responsibilities:Serve as the initial point of contact for all IT-related user issues and requests.Record, categorize, and prioritize incidents in the ITSM/ticketing...
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Network Infrastructure Specialist
2 days ago
Tiruppur, Tamil Nadu, India beBeeInfrastructure Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job OverviewDeliver exceptional network infrastructure solutions to drive business success.We seek an experienced professional to join our team as a Network Infrastructure Specialist. In this role, you will be responsible for designing, implementing, and maintaining complex network architectures.Your key focus areas will include:Ensuring the operational...