Experience Centre Leader

Key Call Centre Leadership Role">We are seeking an experienced and skilled Call Centre Manager to join our dynamic team. As a seasoned leader, you will be responsible for managing the daily operations of our call centre, ensuring exceptional customer satisfaction.Key Responsibilities:Manage daily call centre operations, focusing on high levels of customer...

As a seasoned Call Centre Manager, you will be responsible for overseeing the day-to-day operations of our call centre. This includes managing a team of call centre agents, supervising their performance, and providing guidance and support as needed.Key Responsibilities:Call Centre Management: Supervise and lead call centre operations to ensure efficiency and...

About Us: Founded over two decades ago, Molecular Connections is a leading AI-ML driven data science organization accelerating digital transformation in Scientific Scholarly Publishing, STEM and pharmaceutical domains globally.We are seeking an accomplished leader to develop, lead and shape our Offshore Development Centre (ODC) in India.This strategic...

Job Title: Call Centre Operations ManagerAbout the Role:This is an exciting opportunity to lead and manage call centre operations, driving efficiency and effectiveness. As a Call Centre Operations Manager, you will oversee the daily activities of the team, ensuring that service levels are met and customer satisfaction is delivered.The ideal candidate will...

Operations Manager – Academic CentreWe are currently seeking a skilled Operations Manager to oversee the daily operations of our academic centre. As the key driver of operational efficiency, you will be responsible for ensuring seamless execution of all academic activities.Key Responsibilities:Develop and implement effective strategies to manage class...

Customer Experience ExpertWe are seeking an accomplished Customer Experience (CX) professional with extensive experience in leading-edge contact centre technologies.The ideal candidate will possess a deep understanding of Genesys Cloud and AWS Connect, with a proven track record of delivering innovative UI/UX solutions and process improvements.Key...

Senior Product DesignerWe are seeking a highly skilled Senior Product Designer to join our Transformation team. The ideal candidate will possess a profound understanding of research and experience design for digital products, with a proven track record of delivering engaging, user-centred design solutions to complex business problems.Key Responsibilities

We at Reliance Jio are currently hiring for Jio Centre Manager in location in KarnatakaThe eligible candidate should meet the following parameters:10-15 years of experience (majorly in Telecom Industry)Education: Graduation degree in any discipline, Post-Graduation, MBA preferred.Major Job Responsibilities:1. Responsible to ensure sales and customer...

Job DescriptionWe are seeking a seasoned Data Centre Architect to join our team. As a key member of our organisation, you will be responsible for designing and implementing robust data centre solutions that meet the needs of our clients.The ideal candidate will have a strong technical background in data centre design, architecture, and engineering. You will...

Director of Contact Centre OperationsDream Job: Lead a team to deliver exceptional customer experiences in our Contact Centre.About the RoleThis is an excellent opportunity for a seasoned leader with significant experience in contact centre operations to drive business growth and excellence.Key ResponsibilitiesStrategic Thinker: Identify opportunities for...