Strategic Client Liaison

2 weeks ago

Mount Abu, Rajasthan, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000
Client Engagement Manager Role

The Client Engagement Manager role is a strategic position that plays a crucial part in fostering successful relationships between clients and the organization. This involves ensuring project success through alignment, execution, communication, and management.

Duties and Responsibilities:

  • Deliver strategic consulting to clients, providing insights and solutions that drive business growth.
  • Collaborate with Business Relationship Managers to develop strategies that meet client business objectives.
  • Manage global projects across various therapeutic areas, focusing on market and landscape analysis, competitor insights, and identification of key opinion leaders, pricing experts, and community leaders.
  • Oversee Local HCP targeting projects, presenting results of referral and prescription pattern analyses.
  • Support pitches, sales, and marketing efforts, including SOW preparation and participation in sales meetings.
  • Develop, create, and maintain project presentation materials, meeting agendas, minutes, and training materials.
  • Identify and schedule project deliverables, milestones, and tasks.
  • Work collaboratively with client teams, including Medical Affairs, Commercial Analytics, Marketing, and Field Teams (TLLs & MSLs), to address business questions and develop data-driven strategies using Neolytica's Ti Expert platform.
  • Liaise with the client's internal support teams, such as IT.
  • Prepare client deliverables in the form of presentations and reports, presenting them to client teams.
  • Develop and maintain project plans, launch plans, and client solution sites with support from the Technology team.
  • Ensure medical integrity and accuracy throughout all client projects.
  • Provide strategic support to medical, commercial, and regulatory teams using data-driven insights.
  • Perform other related duties as assigned.

Qualifications:

  • Master's Degree or equivalent experience.
  • 4-10 years of related experience in consulting or client services.
  • Proficiency in spreadsheet Software (Excel), Project Management Software, Word Processing Software (Word), Email Software (Outlook), and Presentation Software (PowerPoint).

Competencies:

  • Analytical skills, customer service orientation, dependability, diversity awareness, ethical conduct, initiative, leadership, motivation, oral and written communication, problem-solving, professionalism, project management, quality focus, strategic thinking, teamwork.

This role requires a strong understanding of the client's business needs and the ability to communicate effectively with cross-functional teams. The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to work independently and collaboratively as part of a global team.

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