ServiceNow IT Specialist

1 week ago


Madurai, Tamil Nadu, India beBeeITSM Full time ₹ 6 - ₹ 8
ITSM Developer

This role is responsible for working with business stakeholders to analyse and review detailed business and technical requirements.

  • Develop, Test, Configure, and integrate modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM.
  • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops.
  • Co-ordinate with internal/external stakeholders for development of user stories, configurations and get it delivered on agreed timeline.
  • Develop custom software/app solutions as required through scripting and software development.
  • Manage BAU tasks.
  • Provide value-based assessments and workshops to help the maximize business results from ServiceNow software.
About this Role:

As an ITSM developer, you will be working closely with business stakeholders to understand their needs and develop solutions that meet those needs. You will be responsible for developing, testing, configuring, and integrating modules from ServiceNow, including ITSM modules such as Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, and CSDM.

Requirements:
  • At least 3-5 years of ServiceNow ITSM, custom app development experience, configuring ServiceNow ITSM modules, Portal, front-end.


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