ServiceNow Database Specialist

18 hours ago

Madurai, Tamil Nadu, India beBeeServiceNow Full time ₹ 80,00,000 - ₹ 1,55,43,000
Job Description:

We are seeking a skilled professional to lead the design, development, and maintenance of our Configuration Management Database (CMDB) within the ServiceNow platform.

The successful candidate will collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.

  • Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
  • Develop and maintain CMDB documentation, including data models, workflows, and processes.
  • Provide technical leadership and mentorship to the CMDB development team.
  • Perform regular audits and data quality checks to identify and resolve discrepancies.
Required Skills and Qualifications:

To be successful in this role, you should possess the following skills and qualifications:

  • Experience in CMDB development and administration within the ServiceNow platform.
  • Proven experience leading CMDB projects and teams.
  • In-depth knowledge of ITIL processes and best practices.
Key Responsibilities:
  • Lead the design, development, and maintenance of the CMDB.
  • Collaborate with IT and business stakeholders to gather requirements.
  • Implement and enforce CMDB data standards, policies, and procedures.
Core Skills:
  • ServiceNow CMDB
  • Configuration Management Database
  • IT Service Management
  • ITIL Processes

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