IT Asset Lifecycle Manager

2 days ago

Madurai, Tamil Nadu, India beBeeITAssetManagement Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Title: IT Asset Management Specialist

We are seeking a skilled professional to manage and optimize our IT asset lifecycle. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset Management modules.

Main Responsibilities:

  • HAM (Hardware Asset Management):
    • Implement and maintain the ServiceNow HAM module.
    • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
    • Establish workflows for asset requests, approvals, deployments, and returns.
    • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
    • Develop audit processes to ensure data accuracy and compliance.
  • SAM (Software Asset Management):
    • Configure and maintain the ServiceNow SAM module.
    • Track and manage software licenses, subscriptions, and usage across the organization.
    • Ensure compliance with software licensing agreements and avoid audit risks.
    • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
    • Generate compliance and usage reports for stakeholders and audits.

Key Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Requirements:

  • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
  • Strong understanding of software licensing models (e.g., perpetual, subscription, SaaS).
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.

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