
Customer Retention Specialist
1 day ago
Job Opportunity
We are looking for an experienced professional to serve as a customer retention specialist. The ideal candidate will be responsible for resolving customer problems, managing service requests, and achieving sales targets.
Key Responsibilities:
- Visit customers to resolve their issues and offer suitable solutions.
- Manage end-to-end service requests and ensure timely closure of customer complaints.
- Serve as the primary point of contact between customers and the sales team for retention purposes.
- Achieve set targets while delivering exceptional customer service.
Requirements:
- Minimum graduate degree in any stream.
- Excellent communication skills, including proficiency in regional languages.
- Basic knowledge of Microsoft Excel.
Benefits:
The selected candidate will have opportunities to grow professionally and develop new skills. We offer a competitive compensation package and a dynamic work environment.
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