Director of Customer Experience

Job Title: Team DirectorWe are seeking a dynamic leader to join our team as a Team Director in Operations.About the Role:Manage and lead a group of professionals to achieve business goals.Develop and implement process optimization strategies to enhance KPIs.Counsel team members on performance improvement and career growth.Key Responsibilities:Build a...

Product Director - Artificial Intelligence and Data ScienceWe are seeking a highly skilled and experienced Product Director to lead our AI/ML and data analytics initiatives.About the Role:Craft and execute comprehensive product strategies that drive measurable business growth through AI/ML innovation.Partner with cross-functional teams to deliver end-to-end...

Job Title: Regional Sales DirectorAbout the Role:We are seeking a highly experienced and skilled Regional Sales Director to lead our sales team in driving business growth, achieving sales targets, and expanding our market presence.The ideal candidate will have 8-10 years of proven experience in selling technology solutions, demonstrated ability to lead and...

Sr. Product DirectorJob Description:We are seeking a seasoned Sr. Product Director to lead the development of next-generation power products for the growing semiconductor industry.This is an exceptional opportunity to leverage your expertise in product definition, customer support, and team leadership to drive market success.Key Responsibilities:Define and...

Job Title: Customer Service Team LeadKey Responsibilities:Oversee a team of customer support representatives.Ensure exceptional customer service by monitoring calls, emails, and chat interactions and providing feedback and coaching to team members.Develop and implement processes to improve the efficiency and effectiveness of the customer support team.Analyze...

Role DescriptionThis is a fantastic opportunity to collaborate with our Customer Success team as a key member responsible for delivering exceptional customer experiences and ensuring clients achieve their desired outcomes.We are looking for a highly motivated and results-driven individual who is passionate about building strong relationships with customers,...

Job TitleAn Office Head/Studio Director is required to lead the establishment and leadership of our global client's Mumbai office.You will report to the client company group's board on a periodic basis and attend twice-yearly board meetings in person.This role offers an exciting opportunity to shape studio culture, strategy, and growth from inception.About...

About the Role:">As a key member of our support team, you will be responsible for delivering exceptional customer experiences. Your primary responsibilities include responding to inquiries, resolving issues, and providing accurate information to influencers, brands, and app users.">You will also guide users through onboarding and app navigation while...

At FirstClub, we're on the hunt for dynamic interns to fuel our offline presence in Bangalore. If you thrive in fast-paced environments and excel at communicating with diverse audiences – this role is tailor-made for you.As a GTM Offline Marketing Intern, your primary objective will be to embody FirstClub's brand during ground-level activations, society...

Job Title: Creative DirectorWe are seeking an experienced Creative Director to lead our team in launching innovative projects and achieving the best possible outcomes.The role involves devising concepts and strategies for a particular venture, monitoring its progress, and implementing creative vision.Brief Overview: Develop quarterly communication strategy...