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Customer Experience Specialist
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About the Role:
">As a key member of our support team, you will be responsible for delivering exceptional customer experiences. Your primary responsibilities include responding to inquiries, resolving issues, and providing accurate information to influencers, brands, and app users.
">You will also guide users through onboarding and app navigation while maintaining a professional tone. This role requires strong problem-solving skills and the ability to remain calm under pressure.
">We are seeking individuals with 0–2 years of experience in customer service, influencer management, or client relations. You should have excellent communication skills, be comfortable interacting with diverse groups, and possess knowledge of English, Hindi, and Telugu (a plus).
">This is an exciting opportunity to work in a dynamic startup environment, learn from experienced professionals, and take ownership of your tasks. You will directly impact user satisfaction and contribute to our success.
">The ideal candidate is a team player who can collaborate with cross-functional teams to ensure seamless user journeys. If you are passionate about delivering exceptional customer support and eager to grow professionally, please apply.
